Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your package on our website or through the carrier’s tracking page.

Yes! We offer free standard shipping on all orders across the United Kingdom.

No worries! Contact us within 7 days of delivery at pettapyservice@gmail.com, and we’ll replace or refund your item as soon as possible.

Yes, we accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact our support team for return instructions.

Absolutely! All Pettapy products are carefully selected to ensure they’re safe, high-quality, and made with pet-friendly materials.

You can reach us anytime at pettapyservice@gmail.com or through our Contact Us page.

Our team is available Monday–Friday, 9 AM – 6 PM, and Saturday, 9 AM – 1 PM.